Privacy Policy

Effective Date: December 2, 2010

Contact Information:

Email: customerservice@californiaavocadosdirect.com
Toll free: 1-877-9-AVOCADO
1-877-928-6223

Mail:
California Avocados Direct
9370 Circle R Drive
Escondido, CA 92026

California Avocados Direct recognizes that your privacy is important to you and is committed to maintaining and using your information responsibly. Our privacy policy describes the information we collect and how we use it.

By providing personal information through this Website you explicitly agree to our collection and use of all such information as described in this privacy policy. You agree that we may use the personal information you provide to respond to your inquiries, process orders, contact you regarding customer service, let you know about products or services which may be of interest to you or to personalize our service to meet your needs or preferences. This may involve sharing certain information with affiliated companies or third parties. You also agree that we may share your personal information with our affiliated companies and third parties as described in this Privacy Policy. You further agree that the information you provide is current, accurate and complete and that you will update it if there are any changes.

Information We Collect

We may collect information (including name, address, telephone number, email address, IP address, user name, password, answer to security questions, information about your company or business, name and contact information about gift recipients, and, when necessary, date of birth and credit card and/or other payment/ordering information) when you:

  • Place an order from on our Website
  • Inquire about our products
  • Subscribe to receive communications from us via email or register for an account on our Website
  • Participate in one of our surveys, contests or other marketing events
  • Are referred to us though a marketing promotion or third-party business relationship
  • Are sent our products as a gift

We also may gather information about how visitors navigate through our Websites by using clickstream data gathered with "cookies" and/or other online tools such as "pixel tags."

Using the Information We Collect

The use of your information is subject to the privacy policy and terms of use in effect at the time you use this Website. We collect information that allows us, among other things, to:

  • Send you newsletters and/or communicate promotional offers that may be of interest to you about all of our Brand.
  • Process and fill your orders
  • Contact you regarding the processing of your order
  • Improve our products and services

We may use aggregated data that does not identify you personally for any purposes, including without limitation, research, commercial purposes or improving our Websites. We may use your email address to contact you to respond to your inquiries, to provide notices to you or to give you information about our products or services.

Information We Share with Others

We may partner with another party to provide specific services for us, such as credit card processing, shipping, promotional or other support services. We will provide contact or other information necessary for the third party to provide these services for us. These parties are generally not allowed to use personally identifiable information except for the purpose of providing these services. We may share customer information with our affiliated companies. We may also share and cross-reference our customer information with other companies that provide goods or services that may be of interest to you. If you prefer that we not share this information, please follow the instructions in Your Choices below. We may share personally identifiable information with unaffiliated third parties if (1) you request or authorize it, (2) the information is provided to help complete a transaction for you, (3) the information is provided to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety, or the rights, property or safety of our users or others, (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that we sell assets to another party, customer information may be one of the transferred assets), (5) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf, (6) the third parties provide goods or services that we believe may be of interest to you, or (7) the information is provided to such third parties as otherwise described in this privacy policy.

Customer Rights

Remove Your Name From Our Lists At Any Time

If you prefer not to receive catalogs or other communications from California Avocados Direct via U.S. mail or telephone, please email Customer Service or contact us at the address shown above. Because customer communications are often prepared well in advance of deployment (sometimes several months before the communication is made), you may continue to receive some communications after you send us a request not to use your information. We appreciate your patience during this time. If you no longer wish to receive email communications from us regarding our Website, special offers or services, products, and/or newsletters, you may choose to stop receiving these emails at any time. Information on how to opt out of receiving marketing email is provided in every email, or you may email Customer Service, or you may write us at the address provided above. Please be sure to include your full name, email address, and specifically what type of information you do not want to receive. If you opt out of receiving marketing email, we will continue to send you emails regarding order confirmation and shipment notification when you place an order with us.

Cookies

A cookie is a piece of data stored on your hard drive that contains information about your computer. Cookies may be used to enable us to track and target your interests for the purpose of enhancing your experience on our Websites. Some cookies are deleted once you leave our Website ("Session cookies") while other cookies remain after your leave our Website ("Persistent cookies") so that you are recognized when you return to the Website. We may use persistent cookies to enable us to provide services to you, including, order history, address book, etc. If you would like to deactivate our ability to analyze your browsing activity, please email Customer Service. If you reject certain cookies, you may still browse our Website; however, you may not be able to purchase or have access to all of our services.

Contests and Promotions

From time to time we may offer promotions, contests or sweepstakes on our Website. If you choose to participate we may collect information including your name, address, age, telephone number, email address or other contact information. We may also request other information some of which may be optional. Participation is subject to the Official Rules governing that promotion. The information may be used to conduct the promotion and for other business purposes which may include marketing and may be shared with our affiliates, vendors, or third parties in accordance with this privacy policy and the Official Rules.

Child Privacy

Our Website is not designed to appeal to minors, and you are required to be 18 years of age in order to use this Website or provide information to us. Therefore we do not knowingly attempt to solicit or receive any information from children under 18.

Security

We use encryption technologies when transferring and receiving data from you through our Websites. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you. Because data transmission over the internet is never 100% secure we cannot guarantee the security of any information you transmit to us or from our Websites and therefore you use our Websites at your own risk.

You play a significant role in protecting your information. After you register on our Website you are responsible for protecting the security of your user name and password. You are responsible for any transaction made using your user name and password.

If you need to communicate with us regarding your credit card or other payment information please contact us by mail at the address above.

We are not responsible for maintaining the confidentiality of any non-public information that you provide us or post on the Website. If there is information that you wish to protect from disclosure to others, please do not provide it to us.

Links

Our Website may contain links to other sites over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. We encourage you to review the privacy policy at any site you visit.

Changes to the Policy

The use of your information is subject to the privacy policy in effect at the time of use. We may amend this privacy policy from time to time. We post the current effective date of this policy at the top of the policy. Changes to the policy will be posted in the revised privacy policy with a new effective date on our Websites. We encourage you to review our privacy policy periodically, because by visiting our Website you agree to accept any such changes.

Website Terms of Use

This privacy policy is part of our Terms of Use. Any dispute over privacy is subject to this Privacy Policy and our Terms of Use.

©2010, California Avocados Direct Intellectual Property. All rights reserved.